Subject: RE: Missing Item - 6224184612
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, LMG OMS <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Hafizullah Lsm <[email-masked]>
Date: Sat, 3 Oct 2020 11:00:25 +0000

@LMG OMS<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]>

Please cancel item ID 161897191 . Item is not shipped and cancellation is failing in Hybris

INC0869010

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, October 3, 2020 11:40 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Hafizullah Lsm <[email-masked]>
Subject: Missing Item - 6224184612

External email sender, please take precaution.
Hi Team,

Kindly assist in cancellation of the following item in the below case: 161897191 - - Hello Kitty Printed T-shirt with Short Sleeves

Refund amount is SAR 21.6. The item was not sent under consignment.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 20 September, 2020 15:31:55
Subject: Partial order shipped and we are unable to cancel the item

Hi Team

Problem Statement: Partial order shipped and we are unable to cancel the item

Order Date: Sep 15, 2020
Order ID: 6224184612
Tracking ID: 46178967553

Assistance Required: Need to cancel and refund of the item

Issue Description: The order was shipped from our side on 16/09/2020 and delivered on 19/09/2020 but the following item :
161897191 - - Hello Kitty Printed T-shirt with Short Sleeves
did not ship and delivered, and the customer wants to refund this item, so we request that you please do the needful.

Thanks & Regards
Hafizullah

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com