Subject: refund issue case ID: 1519967
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 3 Oct 2020 03:44:03 -0700 (MST)

Hi team, 

with reference order ID:6491354069 customer is claiming that he did not receive the refund while as per our record , we refunded on 15/07/2020 
customer has shared with us the bank statement claiming that refund has not been processed 

please do needful. 

regards 
ammar asif