Subject: RE: Refund not processed (6221079113)
From: Ksaconloc Returns <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, ArishLaila <[email-masked]>, Mohammad Ayaz <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>, Mohammad Hameed Mohammad Fasi <[email-masked]>
Date: Sat, 3 Oct 2020 10:05:17 +0000

Dear Fauzan
Greetings

Please note that we received and Processed this Order

Regards,
Dineshbabu.E
Conloc Returns
Ext – 4647

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, October 2, 2020 1:42 PM
To: Ksaconloc Returns <[email-masked]>; ArishLaila <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Refund not processed (6221079113)
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us on below case.

Regards,
Fauzan

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 2 October, 2020 11:06:22
Subject: Refund not processed (6221079113)

Hi Team,

Ticket: 1478395 Child Ticket: 1519400
Problem Statement: Refund Not Processed
Order Date : Sep 03, 2020
Order ID: 6221079113
Return Tracking ID:46176720601
Assistance Required: Process refund asap.

Issue Description: Customer raised a return request for 03 items and as per customer he handed over the 03 items to the courier team and as per the courier team they delivered the items to the warehouse on Sep 21, 2020.

But according to the hybris the refund has been not processed for 03 item, So we request you to check under RMA 24147203 how many item has been received in our warehouse.

Child ticket created on Sep 26, 2020 no response yet.

Regards,
Abhishek Borgaonkar

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