Subject: Re: late delivery order id 8393814847
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, olm kuwait <[email-masked]>, midhun madhu <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ammar Asif <[email-masked]>, Ecom cpkuwait <[email-masked]>, ecom cskuwait <[email-masked]>
Date: Sat, 3 Oct 2020 00:44:48 -0700 (MST)

Hi Jessie, 

Please check and advise if there is any update on the below case. 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "olm kuwait" <[email-masked]>, "midhun madhu" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Ammar Asif" <[email-masked]>, "Ecom cpkuwait" <[email-masked]>, "ecom cskuwait" <[email-masked]> 
Sent: Saturday, 26 September, 2020 12:12:31 
Subject: RE: late delivery order id 8393814847 

[ mailto:[email-masked] | @olm kuwait ] [ mailto:[email-masked] | 
@Midhun Madhu ] 

Please provide the POD asap. 

From: Apoorv Joshi <[email-masked]> 
Sent: Saturday, September 26, 2020 8:49 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: olm kuwait <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Midhun Madhu <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Ammar Asif <[email-masked]>; ecom cpkuwait <[email-masked]>; ecom cskuwait <[email-masked]> 
Subject: Re: late delivery order id 8393814847 

External email sender, please take precaution. 

Hi Team, 

Please assist on the below case. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "olm kuwait" < [ mailto:[email-masked] | [email-masked] ] >, "midhun madhu" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Ammar Asif" < [ mailto:[email-masked] | [email-masked] ] >, "Ecom cpkuwait" < [ mailto:[email-masked] | [email-masked] ] >, "ecom cskuwait" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 1 September, 2020 14:30:41 
Subject: Re: late delivery order id 8393814847 

Hi Team, 

Order Date : Jul 24, 2020 

Order ID: 8393814847 

Tracking ID: FP07250001310 

Th customer is claiming that the order has not been delivered, However as per your website it is showing delivered. 
Please check and provide POD if the order has been delivered. 

Regards 

shakeeb 

From: "Ammar Asif" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 1 September, 2020 11:47:59 
Subject: late delivery case id 1416151 

Problem Statement: late delivery 

Order Date : Jul 24, 2020 

Order ID: 8393814847 

Tracking ID: FP07250001310 

Assistance Required: Need urgent delivery. 

Issue Description: the customer has placed his order Jul 24, 2020 with the order id 8393814847, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. 

please do needful. 

Best regards 

Ammar asif 

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