Subject: refund issue case ID: 1485111
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 3 Oct 2020 00:12:08 -0700 (MST)

Problem Statement: Refund Not Processed 
Order Date : 2020/7/27 
amount : 28.140 Kwd 
Assistance Required: Need refund for customer. 

the customer is claiming that his money got deducted but order not placed 
he shared bank sms of money deduction with us 
i escalated to kwait finance team but there was no response 

please do needful. 

Best regards 
Ammar Asif