Subject: Re: Incorrect delivery: Case id - 1488296 Order Number: 9603118943
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 2 Oct 2020 23:27:45 -0700 (MST)

Please disregard the below email as the issue has been resolved now by the courier team and the customer has confirmed the same. 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 3 October, 2020 11:28:23 
Subject: Incorrect delivery: Case id - 1488296 Order Number: 9603118943 

Hi Team, 

Please assist on the below concern as we are not getting any response for the courier team. 

Problem statement - Order status delivered however the customer has reported to us that he had not received his order. 

Case id - 1488296 
Order Number: 9603118943 
Order Created: 9/15/2020 
Delivery date: 9/16/2020 
AWB - FP0915000653 

Assistance: Please provide the proof of delivery as the customer is very disappointed now. 

Regards, 
Manish