Subject: Knet withdrawal check
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>, anju john <[email-masked]>, harish thakor <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Algaili Ahmed <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 2 Oct 2020 08:24:55 -0700 (MST)

Hi Team, 

Kindly assist us if the amount has been captured for the below transaction IDs. 
Customer emailed ID: [email-masked] 
1- 
Transaction ID: 025133018605 
Amount: KWD 23.75 
Date: 7 Sep 2020 
2- 
Transaction ID: 025133035019 
Amount: KWD 9.5 
Date: 7 Sep 2020 

Reards, 
Fauzan 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 2 October, 2020 13:48:33 
Subject: Knet withdrawal check 

Hi Team, 

The customer shared us bank account statement showing the amount of two transaction have been debited from his Knet account without orders confirmation, please check on this concern and update us and refer attached file. 

Amount deducted KWD 23.75 ,Transaction ID: 025133018605 
Amount deducted KWD 9.5, Transaction ID: 025133035019 

Customer email: [email-masked] 
Operation date: 7 Sep 2020 

Regards, 
Algaily.