Subject: Late Shipping (9799012514)
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 2 Oct 2020 01:54:16 -0700 (MST)

Hi Team, 

Kindly assist us on below case we have created child ticket and we got update (Regarding this order we dont have any update and data in the report.). 

Regards, 
Fauzan 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 2 October, 2020 10:55:38 
Subject: Late Shipping (9799012514) 

Hi Team, 

Ticket: 1456013 Child ticket: 1495311 
Problem Statement: Late Shipping( CLICK AND COLLECT ) 
Order Date : Aug 23, 2020 
Order ID: 9799012514 
Tracking ID: No consignment 
Store Code: Babyshop 10007 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Aug 23, 2020 and till now he has not received the order. As per the hybris the there is no consignment ready for the order. 

Child ticket raised on Sep 20, 2020 still no update. 

Regards, 
Abhishek Bargaonkar