Subject: Refund to be process(6217955246)
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 1 Oct 2020 23:27:38 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Aug 22, 2020 
Order ID: 6217955246 
Return Tracking ID:46173066612 
Assistance Required: Process refund asap. 

Issue Description: Customer raised a return request for 02 item and as per customer he handed over the 02 item to the courier team and as per the courier team they delivered the items to the warehouse on Sep 12, 2020. 

But according to the hybris the refund has been not processed for 02 item, So we request you to check under RMA 24071722 how many item has been received in our warehouse. 

Child ticket created on Sep 23, 2020, No response yet. 

Regards, 
Abhishek