Subject: Refund to be processed( 6219295719 )
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 1 Oct 2020 23:10:19 -0700 (MST)

Hi Team, 
Problem Statement: Refund Not Processed 
Order Date : Aug 27, 2020 
Order ID: 6219295719 
Return Tracking ID:46175444475 
Assistance Required: Process refund asap. 

Issue Description: Customer raised a return request for 01 item and as per customer he handed over the 01 item to the courier team and as per the courier team they delivered the items to the warehouse on Sep 12, 2020. 

But according to the hybris the refund has been not processed for 01 item, So we request you to check under RMA 24150255 how many item has been received in our warehouse. 

Child ticket created on Sep 26, 2020 still no response. 

Regards, 
Abhishek Borgaonkar