Subject: Fwd: Refund not processed - 6212420522
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Thu, 1 Oct 2020 22:56:20 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : July 29, 2020 
Order ID: 6212420522 
RMA: 24027423 
Return Tracking ID: 46071424291 
Assistance Required: Process refund asap. 

Issue Description: The returned items were collected and returned back to WH on Aug 18. The refund is pending since then. Kindly request for the approval for the same. The refund amount is SAR 206.60 

The customer is with us since Nov 2018 and has placed 9 orders with us. 

THE CHILD TICKET WAS CREATED ON SEPT 24, TICKET ID 1515349. KINDLY ASSIST. 

Regards, 
Nikhil. 

From: "Apoorv Joshi" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, October 1, 2020 2:36:11 PM 
Subject: Re: Refund not processed - 6212420522 

Nikhil, 

Did you raise child ticket in this case? 

Regards, 
Apoorv 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, 24 September, 2020 18:58:48 
Subject: Fwd: Refund not processed - 6212420522 

Dear Team, 

Kindly escalate. The escalation is pending since Sept 17. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Monday, 21 September, 2020 12:03:15 
Subject: Fwd: Refund not processed - 6212420522 

Dear Team, 

Kindly escalate. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, 17 September, 2020 17:53:16 
Subject: Refund not processed - 6212420522 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : July 29, 2020 
Order ID: 6212420522 
RMA: 24027423 
Return Tracking ID: 46071424291 
Assistance Required: Process refund asap. 

Issue Description: The returned items were collected and returned back to WH on Aug 18. The refund is pending since then. Kindly request for the approval for the same. The refund amount is SAR 206.60 

The customer is with us since Nov 2018 and has placed 9 orders with us. 

Regards, 
Nikhil.