Subject: ON_VALIDATION_CANCELLED // 8202089948 // 1468502
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 1 Oct 2020 22:41:47 -0700 (MST)

Hi Team, 

With reference to order numbers: 8202089948 order was On_Validation_Cancelled and the customer is complaining that they didn't receive a refund. 

Order date: Sep 8, 2020 
Payment mode: KNET 
Ticket ID: 03588052 

Customer shared the Bank statement as attached above. 

Kindly look into this issue and do the needful. 

Thanks, 
Nitesh