Subject: RE: KNET Refund - 1446389
From: Malik Ismail <[email-masked]>
To: "Rashid Gafoor Kaskar" <[email-masked]>, Reddy Prasad <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 1 Oct 2020 12:41:25 +0000

Hi Team,

Can we get update for below transactions?

KWSQ-025230004593
KWSQ-025255004120
From: Malik Ismail <[email-masked]>
Sent: Thursday, September 24, 2020 5:16 PM
To: Apoorv Joshi <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Reddy Prasad <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: KNET Refund - 1446389

Hi @Rashid Gafoor  Kaskar<mailto:[email-masked]>,

Awaiting your feedback.

Regards,
Malik
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, September 24, 2020 2:52 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Rashid Gafoor Kaskar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: KNET Refund - 1446389

External email sender, please take precaution.
Hi Malik,

Please advise if there is any update on the below. Case is pending since Sep 17, 2020.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "malik ismail" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 23 September, 2020 13:53:03
Subject: RE: KNET Refund - 1446389

Hi @Rashid Gafoor  Kaskar<mailto:[email-masked]>,

Reminder. Please check

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, September 22, 2020 12:30 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Rashid Gafoor Kaskar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: KNET Refund - 1446389

External email sender, please take precaution.
Hi Team,

Any update on the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "malik ismail" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 20 September, 2020 12:52:35
Subject: FW: KNET Refund - 1446389

Hi @Rashid Gafoor  Kaskar<mailto:[email-masked]>,

Please check and confirm.

Regards,
Malik
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, September 17, 2020 3:28 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Rashid Gafoor Kaskar <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: KNET Refund - 1446389

External email sender, please take precaution.
Hi Team,

Customer has reported two charges on KWD 0.54 on their KNET for which we are unable to locate any active or on validation order. Please find attached the Bank statement showing the charges for the same. If the amount has been received kindly check regarding the same and have it refunded asap.

Thank you for your help!

Regards,
Apoorv
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