Subject: Fwd: KNET ON VALIDATION 8397012559
From: Apoorv Joshi <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Thu, 1 Oct 2020 01:48:05 -0700 (MST)

Hi Team, 

Kindly assist in processing the following KNET Ticket: 03629017 

Case pending since Aug 29, 2020. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]>, "Lessin Kumar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]>, "Harish Thakor" <[email-masked]>, "anju john" <[email-masked]> 
Sent: Wednesday, 2 September, 2020 13:29:25 
Subject: Re: KNET ON VALIDATION 8397012559 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 29 August, 2020 14:31:07 
Subject: KNET ON VALIDATION 

Hi Team, 

With reference to order number 8397012559 has not been placed successfully as the payment from the KNET account user has been unsuccessful. 

Amount hasn't been captured in hybris and there is no payment details in hybris. However, customer shared the bank statement showing amount debited to his account. Bank statement is attached. 

Kindly check and do the needful. 

Regards, 
Abhishek Borgaonkar