Subject: Refund pending: Ticket id - 1488534 Order Number: 9601498578
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 30 Sep 2020 21:58:06 -0700 (MST)

Hi Team, 

Please note that we are not getting any response on the below issue form the warehouse in the child ticket. 

Issue Description: Please note that the customer contacted on 9/7/2020 for the below issue and we have raised it to the warehouse 9/9/2020 since then no action has been taken. 

Problem statement: Refund Not initiated however as per the tracking status it says RTO Delivered on 9/7/2020 

Ticket id - 1488534 
Order Number: 9601498578 
Order Created: 9/4/2020 
Tracking id - FP0905001492 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 9/7/2020 still the refund for the same has not been initiated. 

Regards, 
Manish