Subject: Fwd: Deduction validation but there is no order NO: [email-masked]
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Rashid Gafoor Kaskar <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 30 Sep 2020 21:12:15 -0700 (MST)

Hi Team, 

Please assist in closing the below case. 

Regards, 
Apoorv 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "anju john" <[email-masked]>, "Harish Thakor" <[email-masked]> 
Sent: Friday, 18 September, 2020 21:36:23 
Subject: Re: Deduction validation but there is no order NO: [email-masked] 

Hi Rashid, 

Any update on below case. 

Regards, 
Fauzan 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "anju john" <[email-masked]>, "harish thakor" <[email-masked]> 
Sent: Monday, 14 September, 2020 19:29:09 
Subject: Re: Deduction validation but there is no order NO: [email-masked] 

Hi Rashid, 

Please check and advise on the below. 

Regards 
Shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 10 September, 2020 16:33:40 
Subject: Deduction validation: Case id - 1464658 

Hi Team, 

Please note that the customer has shared his transaction details and claimed that there is a deduction of KWD 8.45 from his account however we do not see any such order. 

We request you to please see the attachment check if deduction has been done from our side and arrange a refund for the same. 

Case id - 1464658 
Customer name - Burhani kabir 
Email id - [email-masked] 

Thank you for your help. 

Regards, 
Manish