Subject: Re: refund deducted twice case ID: 1492196
From: Apoorv Joshi <[email-masked]>
To: Ammar Asif <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 30 Sep 2020 21:06:08 -0700 (MST)

Ammar, 

Did you raise a Jira to check these deduction from customer's account? 

Regards, 
Apoorv 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 23 September, 2020 11:49:04 
Subject: refund deducted twice case ID: 1492196 

Problem Statement: amount deducted twice 
Order Date : 02/09/20 
Order ID: 6220769070 
Tracking ID: 46175139441 
Assistance Required: Need refund for customer. 

Issue Description: as per customer he placed the order on 02/09/2020 but after 4 days the same amount 55 sar got deducted without placing the order as he shared with us the proof of deduction , now he is looking for his refund. 
​ 
please do needful. 

Regards, 
CS Team Ammar Asif