Subject: Re: Partial order shipped and we are unable to cancel the item
From: Apoorv Joshi <[email-masked]>
To: Hafizullah Lsm <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 30 Sep 2020 20:52:13 -0700 (MST)

Hafizullah, 

Did you add the missing item on cancellation sheet then? 

Regards, 
Apoorv 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 20 September, 2020 15:31:55 
Subject: Partial order shipped and we are unable to cancel the item 

Hi Team 

Problem Statement: Partial order shipped and we are unable to cancel the item 

Order Date: Sep 15, 2020 
Order ID: 6224184612 
Tracking ID: 46178967553 

Assistance Required: Need to cancel and refund of the item 

Issue Description: The order was shipped from our side on 16/09/2020 and delivered on 19/09/2020 but the following item : 
161897191 - - Hello Kitty Printed T-shirt with Short Sleeves 
did not ship and delivered, and the customer wants to refund this item, so we request that you please do the needful. 

Thanks & Regards 
Hafizullah