Subject: Fwd: The Amount has been deducted 2 times
From: Apoorv Joshi <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Hafizullah Lsm <[email-masked]>
Date: Wed, 30 Sep 2020 20:27:44 -0700 (MST)

Hi Rashid, 

Kindly assist with the below case. 

Regards, 
Apoorv 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 20 September, 2020 13:08:12 
Subject: The Amount has been deducted 2 times 

Hi Team 

Problem Statement: The Amount has been deducted 2 times 

Order Date : Aug 28, 2020 
Order ID: 8200040011 
Deduction Amount: KWD14.30 
Identifier: KNET 

Assistance Required: Need to check and refund 

Issue Description: The Customer placed an order on Aug 28, 2020, but the amount has been deducted 2 times both Transaction details are attached so we request please check the order and do the needful. 

Regards 
Hafizullah