Subject: Re: On validation but amount captured / 8202435408
From: Apoorv Joshi <[email-masked]>
To: Rehan Khan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 30 Sep 2020 20:12:49 -0700 (MST)

Rehan, 

Refund already processed, check knet ticket on hybris for the refund transaction. Inform to the customer accordingly and close the case. 

Regrds, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 21 September, 2020 18:04:34 
Subject: Re: On validation but amount captured / 8202435408 

Hi Team, 

Any update on this case, the case has pending since long time. 

Regards 
Rehan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, September 13, 2020 8:17:16 PM 
Subject: On validation but amount captured / 8202435408 

Hi Team, 

The order has not been placed successfully because it was on validation but as per the Payment Transactions the amount has been captured. 
So please refund his amount as soon as possible. 

Order number - 8202435408 
Ticket number - 1472657 

Hybris Ticket ID - 03565018 
Amount - KWD59.00 

Regards 
Rehan