Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 30 Sep 2020 17:59:31 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear Splash Team</div>
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<div dir="auto">Greetings,</div>
<div dir="auto">Till date <font color="#1f497d">Kindly be informed that The delivery partner doesnot collect returned items </font>
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<div dir="auto"><span style="color: rgb(31, 73, 125); font-family: Arial, sans-serif"><br></span></div>
<div dir="auto"><span style="color: rgb(31, 73, 125); font-family: Arial, sans-serif">Thanks </span></div>
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<div>-------- الرسالة الأصلية --------</div>
<div>من: Splash &lt;[email-masked]&gt; </div>
<div>التاريخ: ١٦‏/٩‏/٢٠٢٠  ٢:٥٠ م  (GMT+03:00) </div>
<div>إلى: [email-masked] </div>
<div>الموضوع: Re: [#1471057] - Returns </div>
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<div dir="ltr">Hi Elsayed,</div>
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<div dir="ltr">Thank you for reaching out to us.<br><br>We can see that your return request for order #6214627837 has been made on 13 Sep 2020 but the items have not been collected yet. We can see that the delivery partner Aramex has been assigned to collect the items with the tracking number 46178417014. As per tracking, the collection should be done within 1-3 days.<br><br>We appreciate your patience and cooperation in this regard. Please feel free to contact us for any further assistance.<br><br>Your Friends,<br>The Support Team</div>
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</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1471057