Subject: RE: returned items confirmation// 6215249056
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: ALL RUH OPS Landmark <[email-masked]>, Shakeeb Arsalan <[email-masked]>, AbdulrahmanMoha <[email-masked]>, RamezG <[email-masked]>, AbdelKaderS <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Algaili Ahmed <[email-masked]>
Date: Wed, 30 Sep 2020 15:35:44 +0000

Hi Apoorv,

Which items are not refunded?

I see RMA # 24064132 refunded.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, September 30, 2020 4:45 PM
To: Escalations Dxbteam <[email-masked]>
Cc: ALL RUH OPS Landmark <[email-masked]>; Shakeeb Arsalan <[email-masked]>; AbdulrahmanMoha <[email-masked]>; RamezG <[email-masked]>; AbdelKaderS <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Algaili Ahmed <[email-masked]>
Subject: Re: returned items confirmation// 6215249056

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "ALL RUH OPS Landmark" <[email-masked]<mailto:[email-masked]>>, "AbdulrahmanMoha" <[email-masked]<mailto:[email-masked]>>, "RamezG" <[email-masked]<mailto:[email-masked]>>, "AbdelKaderS" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 23 September, 2020 19:07:36
Subject: Re: returned items confirmation// 6215249056

Hi Team,

Problem Statement: returned items confirmation

Order Date : Aug 11, 2020
Order ID: 6215249056
Return Tracking ID: 46072092990;H16E17A

Please confirm if the items collected under the following collection Ref H16E17A have been submitted to the WH.

Regards
Shakeeb

________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 20, 2020 1:12:33 PM
Subject: Refund Not Processed// 6215249056

Hi Team,

Problem Statement: Refund Not Processed

Order Date : Aug 11, 2020
Order ID: 6215249056
Return Tracking ID: 46072092990;H16E17A
Assistance Required: To process the refund.

Issue Description: The customer raised a return request for 10 item which have been handed to courier team when checking the reference ID, So we request you to check under RMA 24064132 and confirm us did you receive the items so that the refund will be processed asap.

Regards,
Algaily

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