Subject: Re: A/c debited order not placed - Ticket ID 1479746
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Rashid Gafoor Kaskar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, anju john <[email-masked]>, Harish Thakor <[email-masked]>
Date: Wed, 30 Sep 2020 08:01:17 -0700 (MST)

Hi Team, 

Kindly assist in closing the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "anju john" <[email-masked]>, "Harish Thakor" <[email-masked]> 
Sent: Thursday, 17 September, 2020 21:15:43 
Subject: Re: A/c debited order not placed - Ticket ID 1479746 

Hi Team 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, September 16, 2020 2:45:40 PM 
Subject: A/c debited order not placed - Ticket ID 1479746 

Dear Team, 
The customer is complaining that on Sept 07he tried placing the order, but the order was not placed. His account was debited twice. Attached is the image shared by the customer. 

Customer Email: [ mailto:[email-masked] | [email-masked] ] 

Kindly assist. 

Regards, 
Nikhil.