Subject: Fwd: Deduction validation: Case id - 1482812
From: Apoorv Joshi <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 30 Sep 2020 07:52:08 -0700 (MST)

Hi Rashid, 

Kindly assist with the below concern. Thank you for your help! 

Regards, 
Apoorv 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 21 September, 2020 11:05:42 
Subject: Deduction validation: Case id - 1482812 

Hi Team, 

Please note that the customer has shared his transaction details and claimed that there is a deduction of KWD 2.850 from his account however we do not see any such order. 

We request you to please see the attachment check if deduction has been done from our side and arrange a refund for the same. 

Case id - 1482812 
Email id - [email-masked] 

Thank you for your help. 

Regards, 
Manish