Subject: Fwd: Amount Deduction - 1343008
From: Apoorv Joshi <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 30 Sep 2020 05:36:49 -0700 (MST)

Dear Rashid, 

Kindly assist in investigating the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 5 September, 2020 16:36:13 
Subject: Amount Deduction 

Hi Team, 

Customer tried to place an order but the order wasn't successful and the amount was deducted. 

We've checked but his all orders are placed successfully so we informed the customer to provide us the order number but he continuously saying that he already contacted the customer service team. 

So please assist us so we can take further action on this case. 

Email ID - [email-masked] 
Ticket Number - 1343008 
Mobile number - +96596937766 

Regards 
Rehan