Subject: No response on child ticket - Ticket ID 1491275
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Wed, 30 Sep 2020 05:03:31 -0700 (MST)

Dear Team, 

Problem Statement: Refund Not Processed 
Order Date : Aug 23, 2020 
Order ID: 6218159233 
Return Tracking ID: 45678596751 
RMA: 1000015798 
Assistance Required: No response on child ticket. 

Issue Description: The returned items were collected and returned back to WH on Sept 10. The refund is pending since then. 

The customer is with us since April 2020 and this is his 3rd order. 
​ 
Regards, 
Nikhil