Subject: Payment Issue
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: anju john <[email-masked]>, harish thakor <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 29 Sep 2020 01:18:45 -0700 (MST)

Hi Rashid, 

With reference to customer email ID: [email-masked] 

Customer is reporting that amount was deducted from his account and order not placed. 
Amount: KWD 23.120 
Date of transaction: 27 July 2020 
transaction ID: 020930001032 

Kindly check and update us asap customer is chasing us. 

Thank you you for your help. 

Regards, 
Fauzan