Subject: Ticket Assigned - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 29 Sep 2020 06:23:02 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. *Hi Team,*

I requested return for order no. #9604328002 and got multiple mail from you
guys like below and multiple times I updated collection address through
mail link and through app as well but no one came to collect items until
today.
Please collect products as soon as possible and initiate my money refund.

Thanks & Regards,
Chakresh Singh
0521849549

On Sat, 26 Sep 2020, 18:04 Splash Fashions, <[email-masked]>
wrote:

> Please update your pickup address.
> 
> <https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> iPhone
> <https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> 
> Women
> <https://www.splashfashions.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Men
> <https://www.splashfashions.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Offers
> <https://www.splashfashions.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Accessories
> <https://www.splashfashions.com/ae/en/search?q=allCategories%3Awomen-regular-accessories%3AallCategories%3Amen-regular-accessories%3Aindex%3Arecent-products>
>
> Thank you for submitting your Click & Collect return request
>
> Hi Chakresh Rajput, you’re almost there! You can finish returning these
> products in a few easy steps:
> 1. Update your pick-up address
>
> Please enter it  here
> <https://www.splashfashions.com/ae/en/my-account/returnaddress/1000014305?utm_source=hybris&utm_medium=email&utm_campaign=return_initiation_AE_en>
>  so we know where to collect your items from. Your return cannot be
> processed without a pickup address.
> 2. Confirm your pick-up
>
> Our courier partner will send you an SMS to arrange your return pick-up.
> Your pickup should take place in 2-3 business days.
> 3. Hand over your return
>
> Wrap and seal your products in their original packaging, with all tags
> intact. Our courier partner will give you an acknowledgement receipt when
> they collect it.
> 4. Receive your refund
>
>    - Your products will take 3-5 business days to reach our warehouse.
>    - We'll take 1 business day to conduct a quality check.
>    - Your refund will be issued in 2-7 business days after the quality
>    check.
>
> Once we transfer your refund, it may take up to 48 hours to reflect in
> your bank account.
> 
> Need help? Get in touch
>
>  <[email-masked]?Body=Contacted>
>
> *Write us an email now*, we'll get back to you as fast as we can.
>  <https://www.facebook.com/SplashFashions>
>
> *Connect with us* on your favourite social network.
>  <https://twitter.com/SplashFashions>
>
> Reach out in 140 characters! We are *@SplashFashions*.
>
> *Call us on 800-SPLASH (800-775274).*
> 7 days a week, 24 hours a day
> 
> © 2020 Retail World Limited
> Privacy Policy
> <https://www.splashfashions.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> | Terms & Conditions
> <https://www.splashfashions.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1527546