Subject: Re: RMA to be Processed for Order ID 9601769378
From: Atmaram Tiwari <[email-masked]>
To: Pooja Sharma <[email-masked]>, Jessie Caparas <[email-masked]>, Shatakshi Pandey <[email-masked]>, "Ashutosh Mani Tripathi" <[email-masked]>, Krishnaraj K <[email-masked]>, Gopinath N <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Venkata Burle <[email-masked]>
Date: Sun, 27 Sep 2020 18:26:27 +0000

Hi Jessie,

System will allow to create new RMA in case previous one is cancelled.

For all such cases where item is missing in sales order and no pickup required an immediate return can be raised with reason code GoodWill and system will process immediately without any intervention.

I have done the steps and same has been processed immediately.

Regards,
----------------------------------------------
Atmaram Tiwari
Web Team | Landmark Group
18th floor Al Marsa, South Tecom Zone D Dubai Marina P.O.Box 25030
w: webteam.com<http://www.webteam.com/>
m: +971 52 117 4306
m: +91 98 999 73807
t:   +971   4 517 2015 int:(2015)

From: Pooja Sharma <[email-masked]>
Date: Sunday, 27 September 2020 at 10:16 PM
To: Jessie Caparas <[email-masked]>, Shatakshi Pandey <[email-masked]>, Ashutosh Mani Tripathi <[email-masked]>, Krishnaraj K <[email-masked]>, Gopinath N <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "seeta.seeta" <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Atmaram Tiwari <[email-masked]>
Subject: RE: RMA to be Processed for Order ID 9601769378

Adding OMS Team,

@Krishnaraj K<mailto:[email-masked]> @Gopinath N<mailto:[email-masked]>

Regards,
Pooja Sharma
Manager IT - Projects
LMIT Planning
Landmark Tower, Dubai Marina, Dubai
Contact Number 04-517-4208

From: Jessie Caparas <[email-masked]>
Sent: Sunday, September 27, 2020 10:01 PM
To: Shatakshi Pandey <[email-masked]>; Pooja Sharma <[email-masked]>; Ashutosh Mani Tripathi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RMA to be Processed for Order ID 9601769378
Importance: High

Hi @Shatakshi Pandey<mailto:[email-masked]> @Pooja Sharma<mailto:[email-masked]> @Ashutosh Mani  Tripathi<mailto:[email-masked]>,

Please help us with the below concern.

Item is missing and refund has to be processed for this item however RMA is showing as cancelled and we cant recreate the RMA.

Please assist.

RMA # 1000009998

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

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