Subject: Re: Request for call back - Partial cancellation of order 7404484584 (Ticket ID 1523885)
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Sun, 27 Sep 2020 06:25:21 -0700 (MST)

Hi Team, 

Please assist in the following issue. 

Regards 
Shakeeb 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, September 27, 2020 6:41:47 PM 
Subject: Request for call back - Partial cancellation of order 7404484584 (Ticket ID 1523885) 

Hi Team, 

With regards to order id 7404484584, the wh team has cancelled 2 items 162119520 & 162384933. The customer is asking to amend the order and add another product as the item is showing available online (please find below link). He wants a call back on urgent basis from the manager and doesn't want a refund. 

Customer Name: John 
Email: [email-masked] 
Mobile: +97333726940 

https://www.centrepointstores.com/bh/en/Baby-%26-Moms/Health-%26-Safety/Baby-Bath-%26-Potty/MOTHERCARE-Juniors-Textured-Hooded-Towel-with-5-Piece-Washcloths/p/162119520 

Kindly assist. 

Regards, 
Nikhil.