Subject: RE: Late Collection / 7696796321
From: Christian Corona <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Venus Deleon <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Rehan Khan <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, ALL BAH CRM - Cluster <[email-masked]>, BHRdc Ecomm <[email-masked]>, SuvodipMondal <[email-masked]>
Date: Sun, 27 Sep 2020 09:05:31 +0000

Dear Joshi,

Please note that the subject shipment is already collected and will be returned to ARG under HAWB# 45443508272.
We will cancel the HAWB# 45443273186.

Thanks and Regards,
Christian Corona
Cluster Team
Aramex Bahrain S.P.C. – Manama, Bahrain
Mob: +973 36050123
Tel:  17 330434 – Fax +973 17330636
aramex.com

Please copy our new team email ID [email-masked]<mailto:[email-masked]> in all our communications.

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, 26 September 2020 11:35 am
To: Venus Deleon <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Rehan Khan <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; escalations dxbteam <[email-masked]>; ALL BAH CRM - Cluster <[email-masked]>
Subject: Re: Late Collection / 7696796321

Dear Venus,

Thank you for your prompt response.

If the items for order number: 7696796321 are collected under 45443508272;I04098E. Please go ahead with cancelling this collection: 45443273186; H25B46F

Regards,
Apoorv

________________________________
From: "Venus Deleon" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "ALL BAH CRM Cluster" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 26 September, 2020 13:54:48
Subject: RE: Late Collection / 7696796321

Dear Joshi,

Please find the below details

Order number - 7696796321
Tracking number - 45443273186; H25B46F – shipper is not responding to our call, New collection for today booked under I2605CE

New AWB created by Agent - 45443508272;I04098E – collected

Best Regards,
Venus De Leon
Customer Account Exec. – Cluster team
Aramex International - Bahrain
Tel: +973 17330434 Ext. 1318
Mob: +973 36050535
aramex.com
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, September 26, 2020 7:39 AM
To: ALL BAH CRM - Cluster <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; escalations dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Collection / 7696796321

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

Please advise under which tracking the below collection has been made and on which date on priority.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 17 September, 2020 10:31:23
Subject: Late Collection / 7696796321

Hi Team,

The return request was created on 8/15/20 and till now the item has not collected from the customer but as per the courier team the collection has done under this collection reference - H25B46F.

We've checked and found the collection has been cancelled so we replied to the courier team regarding the collection but did not received any response.

In this case another Agent has come and she deleted our AWB and created a new AWB on Sep 4, 2020 so please assist us and do the needful.

Order number - 7696796321
Tracking number - 45443273186; H159BB5

New AWB created by Agent - 45443508272;I04098E

Ticket number - 1416254

Regards
Rehan