Subject: The amount has been deducted without completing the order
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 26 Sep 2020 23:38:55 -0700 (MST)

Hi Team 

Problem Statement: The amount has been deducted without completing the order 

Deduction Date : Sep 8, 2020 
Order ID: [email-masked] 
Total Price: KWD 29.240 
Transaction ID: I asked Transaction Id but the customer is saying I have no it but he set for us a Bank statement of deduction Approval is attached. 

Assistance Required: Need to check and refund 

Issue Description: The customer calming that the amount has been deducted and the order did not complete and now he demanding the refund and he has sent for us Bank statement so we request that please do the needful 

Regards 
Hafizullah