Subject: Refund Issue #6200241021
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 26 Sep 2020 11:28:45 -0700 (MST)

Hi Malik, 

With reference to order # 6200241021 

This is on validation order and as per hybris the refund has been done from our end on 21 July, 2020. But customer is insisting us that he has not received the refund yet. 
Kindly check and update us with the refund status. 

Thank you for your help. 

Regards, 
Fauzan