Subject: Re: amount deduction/ [email-masked]
From: Seeta Seeta <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, asjad hussain <[email-masked]>, escalations dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, [email-masked]
Date: Sat, 26 Sep 2020 04:45:50 -0700 (MST)

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, September 25, 2020 4:15:50 PM 
Subject: amount deduction/ [email-masked] 

Hi team, 

The customer is complaining that KWD 29.400 was deducted thrice on 7/9/2020 from his account but the order did not get placed. 

The transaction ids provided by the customer as folow. 

Transaction 1: 025150015791 (Gulf Bank) 

Transaction 2: 025150015633 (National Bank of Kuwait) 

Transaction 3: 025110016077 (National Bank of Kuwait) 

kindly check and do the needful. 

Regards, 
Asjad.