Subject: KNET Deduction - 1465906
From: Apoorv Joshi <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 26 Sep 2020 04:39:47 -0700 (MST)

Hi Rashid, 

Customer has reported deduction of KWD 6.50 twice from their account. The customer's registered email address is [email-masked] and there is no order for that amount in this account. 

Please find attached Bank statement and transaction id for the same. 

Please assist in investigating and initiating a refund for the same. 

Thank you for your help! 

Regards, 
Apoorv