Subject: Partial Cancel Item / 8399048302
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sat, 26 Sep 2020 04:20:06 -0700 (MST)

Hi Team, 

The customer did not receive the item so we've tried to partially canel the item but the status shows failed so we've mentioned the item i.d in the cancellation sheet but the item has not cancelled, we've also escalated to the Jira and they replied to check with warehouse. 
We've also escalated to the warehouse and they've replied the item already cancelled from their end but still, the item has not cancelled, 

So we request you please do the needful. 

Order number - 8399048302 
Item number - 161575370 

Ticket number - 1432602 

We are looking forward to your reply. 

Your Friends 
The Support Team