Subject: Partial order shipped and we are unable to cancel the item
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 26 Sep 2020 03:03:43 -0700 (MST)

Hi Team 

Problem Statement: Partial order shipped and we are unable to cancel the item 

Order Date: Sep 15, 2020 
Order ID: 6224316822 
Tracking ID: 622431682223999991 
Store code: Splash21134 

Assistance Required: Need to cancel and refund of the item 

Issue Description: The following item : 
161590433 - - Kappa Textured Cap with Clip-On Closure 
did not ship and delivered, and we are unable to cancel the item, the omer wants to refund this item, so we request that you please do the needful. 

Thanks & Regards 
Hafizullah