Subject: Re: Late Collection / 7696796321
From: Apoorv Joshi <[email-masked]>
To: Venus Deleon <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Rehan Khan <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, ALL BAH CRM Cluster <[email-masked]>
Date: Sat, 26 Sep 2020 01:34:46 -0700 (MST)

Dear Venus, 

Thank you for your prompt response. 

If the items for order number: 7696796321 are collected under 45443508272;I04098E. Please go ahead with cancelling this collection: 45443273186; H25B46F 

Regards, 
Apoorv 

From: "Venus Deleon" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Rehan Khan" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "ALL BAH CRM Cluster" <[email-masked]> 
Sent: Saturday, 26 September, 2020 13:54:48 
Subject: RE: Late Collection / 7696796321 

Dear Joshi, 

Please find the below details 

Order number - 7696796321 

Tracking number - 45443273186; H25B46F – shipper is not responding to our call, New collection for today booked under I2605CE 

New AWB created by Agent - 45443508272;I04098E – collected 

Best Regards, 

Venus De Leon 

Customer Account Exec. – Cluster team 

Aramex International - Bahrain 

Tel: +973 17330434 Ext. 1318 

Mob: +973 36050535 

aramex.com 

From: Apoorv Joshi <[email-masked]> 
Sent: Saturday, September 26, 2020 7:39 AM 
To: ALL BAH CRM - Cluster <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Rehan Khan <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; escalations dxbteam <[email-masked]> 
Subject: Re: Late Collection / 7696796321 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Team, 

Please advise under which tracking the below collection has been made and on which date on priority. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Rehan Khan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 17 September, 2020 10:31:23 
Subject: Late Collection / 7696796321 

Hi Team, 

The return request was created on 8/15/20 and till now the item has not collected from the customer but as per the courier team the collection has done under this collection reference - H25B46F. 

We've checked and found the collection has been cancelled so we replied to the courier team regarding the collection but did not received any response. 

In this case another Agent has come and she deleted our AWB and created a new AWB on Sep 4, 2020 so please assist us and do the needful. 

Order number - 7696796321 

Tracking number - 45443273186; H159BB5 

New AWB created by Agent - 45443508272;I04098E 

Ticket number - 1416254 

Regards 

Rehan