Subject: Re: Amount Deducted Twice // [email-masked]
From: Apoorv Joshi <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 25 Sep 2020 20:24:47 -0700 (MST)

Hi Ebrahim, 

Please send email again with attached statement/proof. Did not receive any statement. 

Regards, 
Apoorv 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 17 September, 2020 14:56:08 
Subject: Amount Deducted Twice // [email-masked] 

Hi Team, 

Customer's email: [email-masked] 

The customer is claiming that the amount has been deducted twice, and shared with us the proof PFA as he p rovided both transaction IDs: 
025133033470 
025111031461 

Need your assistance. 
Please refund if the amount has been deducted. 

Regards 
Ebrahim Hageb