Subject: Re: ON_VALIDATION_CANCELLED // 8202257714 // 1486775
From: Apoorv Joshi <[email-masked]>
To: Nitesh Singh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 25 Sep 2020 04:26:29 -0700 (MST)

Hi Nitesh, 

This has been refunded on Sep 17, 2020. Please check the attached screenshot. 

Go to hybris check the refund date, amount and share the last 4 digits of the card mentioned there where the refund has been processed. 

Regards, 
Apoorv 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 25 September, 2020 13:48:59 
Subject: ON_VALIDATION_CANCELLED // 8202257714 // 1486775 

Hi Team, 

With reference to order number: 8202257714, order was On_Validation_Cancelled and customer is complaining that they didn't received refund. 

Order date: Sep 9, 2020 
Payment mode: KNET 
Ticket ID: 03566080 

Customer shared with us his bank statement attached above. 

Kindly look into this issue and do the needful. 

Thanks, 
Nitesh