Subject: KNET Deduction // [email-masked] // 1509158
From: Apoorv Joshi <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 25 Sep 2020 04:05:09 -0700 (MST)

Dear Rashid, 

Please look into the below case and assist. Thank you for your help! 

Regards, 
Apoorv 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 25 September, 2020 15:58:26 
Subject: Amount Deduction // [email-masked] // 1509158 

Hi Team, 

With reference to email address: [email-masked], Customer is complaining that an amount was deducted on 7 august, 2020 however as per our records, no order was placed on that date. 

Customer provided the statement as attached. 

Kindly look into this and do the needful. 

Thanks, 
Nitesh