Subject: Re: Order Delivered & Refunded 8396036469
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 24 Sep 2020 03:44:29 -0700 (MST)

Hi Jessie 

Please advise here 

Order Created:Aug 6, 2020 
Order : 8396036469 

customer got the refund to his my credit on 22nd of Aug as the ord as the RMA was created as the order was lost in transit. 
but the customer received the order on 4th of Sept. 
the customer already used My Credit amont. 

Please advise, how can we get the money now. 

Regards 
Shakeeb 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, September 22, 2020 5:00:06 PM 
Subject: refund issue 

Hi team, 
With reference to order no 8396036469 
the customer recieved the order and also he get the refund as well 
kindly provide us the an accoutn to forword it to the customer to return the amount he got 
Regards 
Ezzaldeen