Subject: Re: Amount Deducted Twice But No Order Placed
From: Abhishek Sisodia <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 24 Sep 2020 03:09:29 -0700 (MST)

Hi Team, 

Reminder! Please look into this. 

Best Regards, 
Abhishek Sisodia 

From: "Abhishek Sisodia" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, September 14, 2020 9:40:27 PM 
Subject: Amount Deducted Twice But No Order Placed 

Hi Team 
Problem Statement : Amount Deducted Twice But No Order Placed 

Ticket id : 1466949 

Customer Email ID : [email-masked] 

Date: September 07 , 2020 

Total Price : KWD 3.20 twice 
Issue Description : The payment has been done twice and no order has been placed but the amount has been deducted twice. 

The amount has not been refunded to the customer until now. 

PFA the attached screenshots shared by the customer. 

Assistance required : We request you to look into this and close the issue. 
Best Regards, 
Abhishek Sisodia