Subject: Amount Deducted Twice But No Order Placed
From: Abhishek Sisodia <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 24 Sep 2020 01:57:50 -0700 (MST)

Hi Team 
Problem Statement : Amount Deducted Twice But No Order Placed 
Ticket id : 1464560 

Customer Email ID : [email-masked] 

Date: September 07 , 2020 

Total Price : KWD 37.50 + KWD 37.50 = KWD 75.00 
Issue Description : The payment has been done twice but no order has been placed and the amount has been deducted. 

On asking for the bank statement, the customer has repeatedly shared the transaction ids in writing. Please note the transaction details are as follows: 

0709 Landmark Centr KW KWSQ:025111029929 Merchant track 
Landmark Central Marke 159950485100096185 
E0268301 KW KW 37.5 KD 

0709 Landmark Centr KW KWSQ:025122026921 Merchant track 
Landmark Central Marke 159950495600097137 
E0268301 KW KW 37.5 KD 

Assistance required : We request you to look into this and close the issue. 
Best Regards, 
Abhishek Sisodia