Subject: New Reply Received - Re: Order confirmed!
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 23 Sep 2020 18:44:19 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="ltr">Hi There, <div><br></div>
<div>Awaiting your reply on the above request to return the Juniors Glider Chair. Kindly do the needful. Many thanks. </div>
<div><br></div>
<div>Regards</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Sep 22, 2020 at 11:41 PM Mohan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr"><div dir="ltr">Hi There, <div><br></div>
<div>The <span style="color:rgb(61,70,72);font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif;font-size:14px;font-weight:600">Juniors Glider Chair with Ottoman</span> which I have received is making sqeeking sounds and quality looks really very bad. I think it will not be able to take my weight and it will end up breaking into pieces. I would like to return the item. Please initiate the return and refund the amount. </div>
<div><br></div>
<div>Thanks </div>
</div></div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Fri, Sep 18, 2020 at 11:21 PM Babyshop &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<u></u>

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										Your order number is 9603706005  |
										<a href="https://www.babyshopstores.com/ae/en/my-account/order/9603706005?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" style="color:rgb(146,151,158)" target="_blank" rel="noreferrer">Click here</a> to view in browser									</td>
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														 Your order has been successfully placed.</div>
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														Hi Mohan Numburi, thanks for shopping with us.  <br>
														For your reference, your order number is   <span style="color:rgb(0,185,229)"><a href="https://www.babyshopstores.com/ae/en/my-account/order/9603706005?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" style="color:rgb(0,185,229);text-decoration:none" target="_blank" rel="noreferrer">9603706005</a></span>. 													</div>
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																								Order shipping to<br><b>Mohan Numburi </b><br>
																																							                                   	 	14 34 villa phase 1<br>
																								 															                                   	 															                                   	 															                                   	 															                                     															                                     	Dubai
															                                     															                                     																								 															                                     																                                     		<br>
															                                     															                                     	Mobile:  971 502500569
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									                                    		xxxx xxxx xxxx 1662 <br>
									                                    		Krishna Mohan 
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												 Order Details
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																																				<a href="https://www.babyshopstores.com/ae/en/p/161397077?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" target="_blank" rel="noreferrer">
																																																						<img alt="" src="https://8e676dcebf3309ae7e1b-f801ca07733addcf236da446f6ef5b12.lmsin.net/161397077-161397077-SS19BS100319_01-150.jpg" width="100%" style="padding: 20px 0px 0px; max-width: 135px">
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																		<td style="padding:8px 0px 0px;color:rgb(61,70,72);font-weight:600" align="left">  BABYSHOP  </td>
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																		<td style="padding:8px 0px 0px;color:rgb(61,70,72);font-weight:600" align="left">  Juniors Glider Chair with Ottoman  </td>
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																		<td style="padding:4px 0px 0px;color:rgb(61,70,72);font-weight:300" align="left">Color: White</td>
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																			 Quantity: 1
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															        						   									 AED 699
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																																				<a href="https://www.babyshopstores.com/ae/en/p/160922418?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" target="_blank" rel="noreferrer">
																																																						<img alt="" src="https://8e676dcebf3309ae7e1b-f801ca07733addcf236da446f6ef5b12.lmsin.net/160922418-160922418-BSRG19230119_01-150.jpg" width="100%" style="padding: 20px 0px 0px; max-width: 135px">
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																		<td style="padding:8px 0px 0px;color:rgb(61,70,72);font-weight:600" align="left">  BABYSHOP  </td>
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																		<td style="padding:8px 0px 0px;color:rgb(61,70,72);font-weight:600" align="left">  Juniors Owls Musical Mobile  </td>
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																		<td style="padding:4px 0px 0px;color:rgb(61,70,72);font-weight:300" align="left">Color: Multicolour</td>
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																			 Quantity: 1
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															        						   									 AED 61
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																																				<a href="https://www.babyshopstores.com/ae/en/p/162464304?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" target="_blank" rel="noreferrer">
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																		<td style="padding:8px 0px 0px;color:rgb(61,70,72);font-weight:600" align="left">  BABYSHOP  </td>
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																	<tr>
																		<td style="padding:8px 0px 0px;color:rgb(61,70,72);font-weight:600" align="left">  Future Books Baby Record Book  </td>
																	</tr>
																						       								    																	<tr>
																		<td style="padding:4px 0px 0px;color:rgb(61,70,72);font-weight:300" align="left">
																			 Quantity: 1
																		</td>
																	</tr>
																																</tbody>
</table>
															</td>
															<td width="30%" style="padding:20px 10px 0px 0px;color:rgb(61,70,72);font-weight:600" align="right">
															        						   									 AED 33
															</td>
														</tr>
													</tbody>
</table>
												</td>
											</tr>
																																								<tr>
												<td align="center">
													<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size:13px">
														<tbody>
<tr>
															<td width="28%" align="center">
																<table border="0" cellpadding="0" cellspacing="0" align="left" width="100%">
																	<tbody>
<tr>
																		<td align="left">
																																				<a href="https://www.babyshopstores.com/ae/en/p/157525087?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_confirmation_AE_en" target="_blank" rel="noreferrer">
																																																						<img alt="" src="https://2e8cd7aa77620f0aac5d-cb4d9b36753931d3a50ee8db5dce45ff.ssl.cf2.rackcdn.com/157525087-10091-BA17BS254_01-150.jpg" width="100%" style="padding: 20px 0px 0px; max-width: 135px">
																																																																																																																																																																																																																																																																																																																		</a>
</td>
																	</tr>
																</tbody>
</table>
															</td>
															<td width="40%" style="padding:15px" align="center">
																<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="color:rgb(61,70,72);font-size:14px;font-family:Helvetica,Arial,sans-serif">
																	<tbody>
<tr>
																		<td style="padding:8px 0px 0px;color:rgb(61,70,72);font-weight:600" align="left">  BABYSHOP  </td>
																	</tr>
																	<tr>
																		<td style="padding:8px 0px 0px;color:rgb(61,70,72);font-weight:600" align="left">  Bright Starts Activity Gym  </td>
																	</tr>
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																		<td style="padding:4px 0px 0px;color:rgb(61,70,72);font-weight:300" align="left">Color: Pink</td>
																	</tr>
																																																								       								    						       								    																	<tr>
																		<td style="padding:4px 0px 0px;color:rgb(61,70,72);font-weight:300" align="left">
																			 Quantity: 1
																		</td>
																	</tr>
																																</tbody>
</table>
															</td>
															<td width="30%" style="padding:20px 10px 0px 0px;color:rgb(61,70,72);font-weight:600" align="right">
															        						   									 AED 116
															</td>
														</tr>
													</tbody>
</table>
												</td>
											</tr>
																																				
											<tr>
												<td align="center" style="padding:10px 0px 0px;border-top:1px solid rgb(238,238,238)"></td>
											</tr>
											<tr>
												<td align="center">
													<table width="100%" border="0" cellspacing="0" cellpadding="0">
				  <tbody>
<tr>
				    <td width="45%" style="padding-right:20px">
				    <table width="100%" align="left" style="vertical-align:top">
				      			          					      <tbody>
<tr>
				            <td colspan="2" width="65%" align="left" style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:12px;color:rgb(51,51,51)">
				            					            							    		Your BabyShop product should arrive on 22nd September 2020 between 10:00 - 14:00 hours.
						    		<br>
						    							    							    							    									    								    								    							    					            </td>
				          </tr>
			                 				 </tbody>
</table>
				    </td>
				    <td width="55%" align="right" style="line-height:20px;text-align:left">
				        <table width="100%" border="0" cellspacing="0" cellpadding="0" style="line-height:20px;text-align:left">
				          <tbody>
<tr>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:rgb(51,51,51)">
				            Subtotal:
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:rgb(51,51,51)" align="right">
				            <strong> AED 909</strong>
				            </td>
				          </tr>
				          				          <tr>
				            <td colspan="2" style="border-bottom:1px solid rgb(204,204,204)"></td>
				          </tr>
				          <tr>
				            <td colspan="2"></td>
				          </tr>
				          <tr>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:rgb(51,51,51);width:214px">
				            Savings:
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:rgb(51,51,51)" align="right">
				            <strong>- AED 313.9</strong>
				            </td>
				          </tr>
				          <tr>
				            <td colspan="2" style="border-bottom:1px solid rgb(204,204,204)"></td>
				          </tr>
				          				          				          <tr>
				            <td colspan="2"></td>
				          </tr>
				          				          <tr>
					      <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:rgb(51,51,51);width:214px">
					      							      								      								      									      					BabyShop Standard Ground Shipping:
					      					<br>
					      									      								      								      						            	 			<span style="border-bottom:1px solid rgb(204,204,204);display:inline-block;width:100%"></span>
			            	 							      							      								      								      								      									      				Standard ground shipping:
					      									      				<br>
					      				<br>
					      								      						            	 			<span style="border-bottom:1px solid rgb(204,204,204);display:inline-block;width:100%"></span>
			            	 							      						            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:rgb(51,51,51)" align="right">
				             <strong>
					      							      						            	 				FREE
			            	 				<br>
			            	 				<br>
					      								      						            	 			<span style="border-bottom:1px solid rgb(204,204,204);display:inline-block;width:100%"></span>
			            	 							      							      						            	 				FREE
			            	 				<br>
			            	 				<br>
					      								      						            	 			<span style="border-bottom:1px solid rgb(204,204,204);display:inline-block;width:100%"></span>
			            	 							      						             </strong>
				            </td> 
						  </tr>
						  														  				          				          <tr>
				            <td colspan="2"></td>
				          </tr>
				          <tr>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:18px;color:rgb(51,51,51)">
				            <strong>Total</strong>
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:18px;color:rgb(51,51,51)" align="right">
				            <strong>AED 818.1</strong>
				            </td>
				          </tr>
				          				          <tr>
				            <td colspan="2" style="border-bottom:1px solid rgb(204,204,204)"></td>
				          </tr>
				          <tr>
				            <td colspan="2"></td>
				          </tr>
				          					          <tr>
					            <td colspan="2"></td>
					          </tr>
					          <tr>
					            <td colspan="2" style="font-family:Helvetica,Arial,sans-serif;line-height:20px;font-size:14px;color:rgb(51,51,51);padding-bottom:20px">
					            					            					            	Your order will earn you 78 Shukrans.
					             					            </td>
					          </tr>
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</table>
				          </td>
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				</tbody>
</table>
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</table>
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		<tr>
			<td align="center" width="100%" style="padding:10px 0px 20px;background:rgb(255,255,255);border-top:1px solid rgb(238,238,238)" bgcolor="ffffff">
				<div><table border="0" cellpadding="0" cellspacing="0" style="max-width:600px;width:100%;padding:10px 0px 0px;color:rgb(0,0,0)">
	<tbody>
<tr>
		<td style="padding:0px 0px 15px 15px;font-size:15px;font-weight:700;text-align:left;color:rgb(36,36,40)"><span>Need help? Get in touch</span></td>
	</tr>

	<tr>
		<td align="center">
			<div style="max-width:285px;display:inline-block;padding:0px;width:100%">
				<table align="center" width="100%" style="border:1px solid rgb(238,238,238);max-width:290px;height:95px;background-color:f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border="0" cellpadding="0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td>
										<a href="mailto:[email-masked]?Body=Contacted" style="border:0px;margin:0px;padding:0px;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt="mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width="38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0px;padding:0px;line-height:20px">
<strong>Write us an email now</strong>, we'll get back to you as fast as we can.</div>
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			</div>
			<div style="max-width:285px;display:inline-block;padding:0px;width:100%">
				<table align="center" width="100%" style="border:1px solid rgb(238,238,238);max-width:290px;height:95px;background-color:f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border="0" cellpadding="0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td>
										<a href="https://www.facebook.com/BabyshopArabia" style="border:0px;margin:0px;padding:0px;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width="38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0px;padding:0px;line-height:20px">
<strong>Connect with us</strong> on your favourite social network.</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
		</td>
	</tr>
	<tr>
		<td align="center" width="100%">
			<div style="max-width:285px;display:inline-block;padding:0px;width:100%">
				<table align="center" width="100%" style="border:1px solid rgb(238,238,238);max-width:290px;height:95px;background-color:f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border="0" cellpadding="0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td>
										<a href="https://twitter.com/babyshoparabia" style="border:0px;margin:0px;padding:0px;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt="twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width="38"></a>
										</td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0px;padding:0px;line-height:20px">Reach out in 140 characters! We are <strong>@babyshoparabia</strong>.</div>
										</td>
									</tr>
								</tbody>
							</table>
						</td>
					</tr>
				</tbody>
</table>
			</div>
			<div style="max-width:285px;display:inline-block;padding:0px;width:100%">
				<table align="center" width="100%" style="border:1px solid rgb(238,238,238);max-width:290px;height:95px;background-color:f9f9f9">
					<tbody>
<tr>
						<td align="left" width="100%">
							<table border="0" cellpadding="0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td><img alt="call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width="38"></td>
										<td style="font-size:11px;padding-left:20px">
											<div style="margin:0px;padding:0px;line-height:20px">
<strong>Call us on 800-BABYSHOP (800-22297467).</strong> <br>7 days a week, 24 hours a day</div>
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				</tbody>
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			</div>
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</td>
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		<tr>
			<td style="padding:5px 0px 0px;background:rgb(238,238,238)" align="center">
        <table width="100%">
        <tbody>
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        <td width="50%">
				<div>
<div style="width:49%;display:inline-block">
	<table width="100%">
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			<td align="left">
				<table>
					<tbody>
<tr>
						<td align="left"><span style="font-size:11px;color:rgb(132,132,131)">
								© 2020 Retail World Limited </span></td>
						<td> </td>
					</tr>
				</tbody>
</table>
			</td>
		</tr>
	</tbody>
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<div style="width:49%;display:inline-block">
	<table width="100%">
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			<td align="right">
				<table>
					<tbody>
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						<td style="text-align:right;width:100%" align="right">
							<span style="font-size:11px;color:rgb(132,132,131)"> 
							<a href="https://www.babyshopstores.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_AE_en" style="text-decoration:none;color:rgb(132,132,131)" target="_blank" rel="noreferrer">Privacy Policy</a>  |
						    <a href="https://www.babyshopstores.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_confirmation_AE_en" style="text-decoration:none;color:rgb(132,132,131)" target="_blank" rel="noreferrer">Terms &amp; Conditions</a>
						</span>
						</td>
					</tr>
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			</td>
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	</tbody>
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</div>
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</div>

</blockquote>
</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1509606