Subject: Re: Refund on validation cancelled: Hybris Knet Ticket id - 03594006 Case id - 1472886 Order id - 8201974420
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 23 Sep 2020 01:56:14 -0700 (MST)

Please note that the customer is still chasing us for the refund and he is in a very angry mood and asking the reason for the delay. 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 23 September, 2020 11:10:31 
Subject: Re: Refund on validation cancelled: Hybris Knet Ticket id - 03594006 Case id - 1472886 Order id - 8201974420 

Please do the needful. 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 18 September, 2020 17:48:35 
Subject: Re: Refund on validation cancelled: Hybris Knet Ticket id - 03594006 Case id - 1472886 Order id - 8201974420 

+Attachment 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 18 September, 2020 17:47:28 
Subject: Refund on validation cancelled: Hybris Knet Ticket id - 03594006 Case id - 1472886 Order id - 8201974420 

Hi Team, 

Please note that the customer has shared his transaction details and claimed that there is a deduction of KWD 8.50 for from his account however we do not see any such order. 

We request you to please see the attachment check if deduction has been done from our side and arrange a refund for the same. 

Hybris Knet Ticket id - 03594006 

Case id - 1472886 
Order id - 8201974420 
Email id - [email-masked] 

Thank you for your help. 

Regards, 
Manish