Subject: RE: Mada ( ON_VALIDATION_CANCELLED) // 1495482
From: Malik Ismail <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Ala Hamood <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 23 Sep 2020 06:38:33 +0000

Hi Seeta,

The amount is refunded. Please close the case.

Order 6225697581

Malik
From: Seeta Seeta <[email-masked]>
Sent: Tuesday, September 22, 2020 5:49 PM
To: Malik Ismail <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Ala Hamood <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Mada ( ON_VALIDATION_CANCELLED) // 1495482

External email sender, please take precaution.
Hi Malik,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ala Hamood" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, September 21, 2020 8:03:41 PM
Subject: Mada ( ON_VALIDATION_CANCELLED) // 1495482

Hi Team

Problem Statement: ON_VALIDATION_CANCELLED Refund issue

Order Date : sep  20, 2020
Order ID: no order
Total Price: SAR 285.60
Identifier:Mada

Assistance Required: Need to check and refund

Issue Description: the customer emailed us and said that the amount got datected from his account and the order not paced successfully    so we request to check this your priority basis

plz check the attachment

Best Regar
Ala Aldin

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