Subject: Refund to be processed - Order ID 9798578579
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Tue, 22 Sep 2020 04:35:33 -0700 (MST)

Dear team, 

The customer has returned 6 items, but the refund was In-Progress for 5 items. I have got the RMA deleted and created the new RMA for the refund. Now, the Jira team has come back and asking for QC approval for the refund. 

Two RMA's were raised, 1 for 5 items for which the refund was In-Progress and 2 for the pending 1 items as missing 'Lost in Transit'. 

Kindly assist. 

Regards, 
Nikhil.