Subject: RE: Refund issue for not delivered order 8374613779 Tracking ID: 100040968966
From: Akshay Berry <[email-masked]>
To: Farah Humaidan <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Midhun Madhu <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, seeta.seeta <[email-masked]>, Algaili Ahmed <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 22 Sep 2020 10:01:50 +0000

@Farah Humaidan<mailto:[email-masked]> any update on this? We need to close this asap.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Farah Humaidan <[email-masked]>
Sent: Thursday, September 10, 2020 10:47 AM
To: Shakeeb Arsalan <[email-masked]>; Midhun Madhu <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>; Algaili Ahmed <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: RE: Refund issue for not delivered order 8374613779 Tracking ID: 100040968966

External email sender, please take precaution.
Dear Shakeeb,

Below has been forwarded to check if payment was successfully done so we can refund the customer

Farah Humaidan
Business Development Executive
Mob. +965 97238957
Tel.   +965 1881881
[SIGN NE PP]

From: Shakeeb Arsalan [mailto:[email-masked]]
Sent: Wednesday, September 9, 2020 5:58 PM
To: Farah Humaidan <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Cc: [email-masked]<mailto:[email-masked]>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Algaili Ahmed <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: Refund issue for not delivered order 8374613779 Tracking ID: 100040968966

Hi Team,

Issue statement : Refund for not delivered order
Order Created : 28-Mar-2020
Order NO : 8374613779
Tracking ID: 100040968966
Amount to be refunded : KWD 33.30

Issue description : the customer got link from the courier to pay online, However the order marked as not delivered,
the customer now is asking for the refund, Pls check and do the needful.

Regards
Shakeeb
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