Subject: RE: Call back to be arrange
From: Akshay Berry <[email-masked]>
To: Jessie Caparas <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Tue, 22 Sep 2020 09:36:19 +0000

Hi @seeta.seeta<mailto:[email-masked]>,

Customer disconnecting the call.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]>
Sent: Monday, September 21, 2020 1:22 PM
To: seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Akshay Berry <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: RE: Call back to be arrange

@Akshay Berry<mailto:[email-masked]>

Please do the needful.

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Monday, September 21, 2020 12:39 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Call back to be arrange

External email sender, please take precaution.
Hi Team,

Can you please arrange a callback.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 21 September, 2020 13:48:43
Subject: Call back to be arrange

Hi Team,

Kindly arrange a call back for the customer, as the customer received the wrong item and we have raised the return request and customers do not want to do a return refund and want the right items.

We pushed back the customer but the customer is insisting on exchange and threatening us to take legal action and put the feedback on social media.

Customer order number: 8202808654.
Customer Name: Sahar Mustafa
Customer contact number: +96599242585

Thank you for your help!

Regards,
Abhishek Bargaonkar

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